Shipping policy

Shipping Policy

Order Processing
Orders are processed within 1-2 business days of being placed. You will receive a confirmation email once your order has shipped.

Delivery Times
As Weststore works with trusted local suppliers, delivery typically takes 5-10 business days within South Africa, depending on your location. Remote areas may take slightly longer.

Shipping Costs
Shipping costs are calculated at checkout based on your delivery address and order value. We may offer free shipping promotions from time to time.

Order Tracking
Once your order ships, you will receive a tracking number via email so you can follow your delivery's progress.

Delays
While we do everything possible to ensure timely delivery, delays can occasionally occur due to courier issues, high demand, or circumstances beyond our control. We will keep you informed if this happens.

Incorrect Address
Please double-check your shipping address at checkout. Weststore is not responsible for orders delayed or lost due to incorrect address information provided by the customer.

Questions
For any shipping questions, contact us at [your support email].